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Open an account

Clients must provide essential identification information, which includes a copy of identification (passport or identity card), proof of residency (such as utility bills, bank or credit card bill), and upload it on our website. UPFX reserves the right to request additional information and in some cases certified copies of the documents are required.

Documents submitted are required to be in English, and if it is not, it is required to be translated into English, which is signed and verified either by an Attorney or Notary.

Proof of residency documents includes printed utility bills, bank or credit card statements, insurance billing, or government-issued letters. The date of documentation provided should be within three (3) months up to the current date of submission for them to be effective. UPFX does not accept online bills or cell phone bills.

Clients can download UPFX’s MetaTrader 5, free of charge at their convenience. Please click on the link below and then click on the [Download MT5] button for the official download of the software.

In order to fulfil our regulatory compliance requirements, it is compulsory for us to operate in a state of being in accordance with established compliance guidelines, specifications, and certain processes to ensure that we are abiding by our regulatory authority. Moreover, UPFX encompasses efforts to ensure our clients are in fair and square trading experience in order to meet our mission to create a long-term partnership with each and every one of our clients.

Clients can send an email to [email protected] from their registered email to update their personal information and attach supporting documents along with the email, if necessary(e.g. proof of identity or proof of address). Please take note that the username and base currency of the trading account cannot be changed once the account is registered and validated.

In the event where the trader wants to open a new trading account with a different username, the email address used must be different from the previous registered trading account as ONE username can only be synchronized with ONE registered email address. However, clients are allowed to open up to 5 trading accounts under the same username.

Passport or identification cards are not accepted as a proof of residence. Only documents stated above are accepted and the date of the documents must not be more than 3 months from the current date.

If you have forgotten your MT5 account username, send in an email to [email protected] from your registered email. If you have forgotten your MT5 account password, go to our website and click ‘Sign in’, followed by ‘Forgot my password’ and fill in the required information. If you have forgotten both the username and password, send in an email to us to request for your username, then follow the procedure stated above to obtain a new password.

There will be no issue even if the account remains at zero balance for a long time.

At or Better

This is an instruction provided to a platform or trading venue to buy or sell at the best rate that can be obtained at a specific time.

 

Take note that the live account you registered with UPFX is a lifetime account. The account will not be dormant even if the account is inactive for a long time. However, if our Trading Team finds any disruptive trading activities done by the trader, we will disable the trader’s account immediately.

Foreign Exchange

Leverage in foreign exchange enables Clients to trade with the least amount of money. Leverage turns every single dollar into a usable ratio. Each dollar in the trading actually defines capital that bears a certain amount of risk. For instance, if you deposited $100 and the leverage ratio is 1:100, every dollar deposited (i.e. margin) is matched with $100 at your disposal. When this $100 is used as margin for trading contracts, in theory you could make maximum transactions of up to $10,000 (100×100).

Documents submitted are required to be in English, and if it is not, it is required to be translated into English, which is signed and verified either by an Attorney or Notary.

A lot is a unit of measurement for the contract order size. A standard lot is usually 100,000 units of currency. UPFX offers micro lots, with the smallest available for EURUSD as an example being 0.01 lots or USD 1,000.

A pip defines the unit which you use to count the unit of profit or loss. Most currency pairs (except Japanese yen pairs) are quoted to four decimal places. Generally, one takes the fourth spot of a decimal point figure (at one 100th of a cent) for the calculation of “pips”. For example, if the EUR/USD rises from 1.4022 to 1.4027, the EUR/USD is said to have risen by 5 pips.

Forex is traded in a decentralized open market. The value of currency fluctuates due to market supply and demand changes. An increase in supply or a decrease in demand for a currency can cause the value of that currency to fall and vice versa.

 

We offer tight pricing, whilst maintaining solid depth for larger order sizes. You can read the spreads we offer here.

Leverage is a by-product of margin and allows an individual to control larger trade sizes. We offer leverages from range 50:1 to 1000:1. The leverage available depends on account type and initial deposit. For more details, please send us an email to [email protected], or contact your Account Manager.

Trading Platform

UPFX offers the world’s most popular trading platform Meta Trader 5. This is available to be downloaded as software, but Clients can also access it via iPhone or Android mobile applications at their convenience.

Documents submitted are required to be in English, and if it is not, it is required to be translated into English, which is signed and verified either by an Attorney or Notary.

First, visit our website – www.upfxtrade.com. Next, look for [User Login] or [Sign In] and click on [Forget password]. On the columns of reset password, enter your username and the registered e-mail with UPFX. Next, enter your new password to reset the password. Relevant information will then be sent to your registered email with UPFX.

You can download the mobile version of MT5 into your smartphone or tablet. It does not only include a built-in account management feature but also the function to do analysis. Currently, MT5 trading platform can be accessed through most of the phones and PCs available in the market. To download the mobile version of the MT5 trading platform, please look for the software download page for mobile devices.

We do not charge any commissions on our Variable Accounts. However, there is $8USD per standard lot commission charged for our ECN accounts.

Swap is an amount that will be either paid or charged to an account for any positions that are held overnight.

Clients can obtain the swap rates on their MT5 platform. First, right-click any one of the currency pair in the market watch panel. Then click ‘Symbols’, followed by clicking on the currency pair which you wish to see the swap rate. Click ‘Properties’ and scroll down to see the swap short and long rate.

Margin is a good faith deposit that a trader puts up as collateral to hold an open position. In short, margin is an amount used to hold an open position that will ultimately be determined by trade size. As the trade size increases, the margin requirement will increase as well.The required/used margin is calculated as follows: Number of Lots * Contract Size / Leverage. Take note that a different margin is required to hold an open position for other products such as CFDs, Gold and Silver. For more details, click here.

At UPFX, a margin call is exercised on a real time and automatic basis. When an account receives a margin call, the client will receive a notification on the MT5 platform informing them that their account is approaching a margin call level. A Stop out will be exercised when the equity drops to or below the stop out level.

Stop Loss/Stop Order is mainly to minimize the risk of further loss if the position begins to move towards an unprofitable direction. The position will close automatically when the security reaches that specific level set by the trader. Bear in mind that when the market is volatile or illiquid, your stop order may not be exercised at your desired price and you will receive the next best approaching conductible price.

Take Profit order is to close an open position and realizing the profit when the security price has reached the desired price set by the trader. This can be done while making an order or after the order is executed on our MT5 platform.

A Pending Order is an order to buy or sell at a specific price. There are four types of pending orders, which include Buy Limit order, Sell Limit order, Buy Stop order and Sell Stop order. A Buy Limit order and Sell Stop order will be executed when the market price touches or falls lower than the limit/stop price, whereas a Sell Limit order and Buy Stop order will be executed when the market price touches or rises higher than the limit/stop price. The Pending Orders can be opened/cancelled by the trader on the MT5 platform during trading hours.

Yes, you can. Send in an email to [email protected] to request to change the leverage. Please note that the leverage cannot be changed if your account has an open position.

Account Funding

UPFX facilitates multi-currency deposits through a number of channels. There are multiple ways to Deposit into your Client Account outlined in the CRM [Deposit] page. If you have any questions surrounding the available Deposit methods, please contact our Client Service team or your Account Manager.

Documents submitted are required to be in English, and if it is not, it is required to be translated into English, which is signed and verified either by an Attorney or Notary.

UPFX does not charge any transaction fees for the matter of deposit. But, banks or service providers which you adopt may ask for some surcharges upon their service. For clarification on any of these specific fees or charges, please contact our Client Service team or your Account Manager.

UPFX sets a USD 100 minimum starting amount prior to opening an account. Please note when considering the initial deposit amount and no minimum requirement for withdrawal.

UPFX has multiple methods for depositing into your Client Account. Please visit the [Deposit] page in the Member’s Login area for full instructions and overview.

The client must first submit an application for a withdrawal. Log into the Member’s Area and on the [withdrawal] column complete all the required information before submitting. UPFX would not charge any fee for the first 3 withdrawals made in a month. If there are no sufficient funds in Client accounts, the Client’s application for a withdrawal will be rejected.

We are currently offering USD as our account base currency. If you are transferring the funds other than the currencies stated above via any one of our official payment gateway authorities (Neteller, Skrill etc), the funds will be automatically converted into the base currency of your account using their prevailing exchange rate.

As long as your free margin is beyond the specified amount in our withdrawal instructions, your withdrawal request can be processed. Otherwise, our system will not accept your request. Please take note that the credit bonus in your account is out and will be deducted from your available equity upon the withdrawal process.

We will process your request within 24 hours. Please take note that we have several withdrawing channels that might take about 72 hours to work until you receive the money. Please take note each withdrawal request will be shown in UPFX’s member area for user’s reference. Once you have met all the withdrawal requirements stated in our Terms & Conditions, the amount will be deducted from your MT5 Account and transferred into your account. As mentioned above, it will take 3 working days (or less) for the actual funds to be deposited into the user’s account although the status in the system is at ‘Success’ before the actual fund is deposited. For Telegraphic Transfer(TT), it is subject to the intermediate banking procedures which may take several working days in order for you to receive your money.

At UPFX, we do not allow any third-party transactions. All funding is required to come from bank accounts with a matching account holder’s name as the registered name under the UPFX account. To protect against money-laundering activities and fraud cases, we will only channel your funds to the MT5 account if the name of the account holder is identical with the registered name under UPFX Account.

Yes, you can. At UPFX, we allow clients to open up to 5 trading accounts under the same username. In this case, the internal transfer is feasible.

For more information about the withdrawal fees, please refer to our website www.upfxtrade.com. Go to ‘Account’, followed by ‘Funding Method’.

 

Company Basic Infomation

UPFX operates in several key locations and regulatory environments, including to ensure the legitimacy of the financial services provided. By providing a safe and secure trading environment to clients, we aim to assist and protect investors from financial fraud and other unfair investment behavior.

Documents submitted are required to be in English, and if it is not, it is required to be translated into English, which is signed and verified either by an Attorney or Notary.

UPFX business hours are Monday to Friday from 00: 00-12: 00 (GMT+0). Nevertheless, UPFX’s customer service team is available 24/7 from Monday to Friday. For any questions or for more information, please contact us at [pending email] and the team will reply to you within 24 hours upon receiving your email.

In addition to being secure and regulated, UPFX provides exclusive account managers to provide one-to-one professional assistance to individual clients. In addition, UPFX maintains a good relationship with a number of major liquidity providers to ensure customers are always getting the most competitive pricing. The company also provides clients a number of value-added programs, which aim to reduce transaction costs of investors.

 

Tight Spreads & Fast Execution

Being experts in serving institutional and professional clients, with best in class connectivity across all asset classes

Foreign Exchange

Spot CFD

Commodities

Cryptocurrency

Share Equities

Access The Financial Markets Online Anywhere Anytime

It only takes a few minutes to enter the exciting world of trading

Risk Warning : Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. 

Risk Warning:
Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts.

Lepanto Financial Advisers Limited is the holding company of Ultimate Pinnacle Limited. (Address: Fifth Floor, Suite 23, 63/66 Hatton Garden, London, England, EC1N 8LE). All services and products accessible through the site www.upfxtrade.com are provided by Ultimate Pinnacle Limited with the registered address Suite 305, Griffith Corporate Center P.O Box 1510, Beachmont Kingstown St.Vincent & the Grenadines.

Ultimate Pinnacle Limited is a limited liability company established in Belize as an operating subsidiary within the Lepanto Group of companies (collectively “Ultimate Pinnacle”) under Registration No. 173474 and having its registered address at No. 1 Corner of Hutson Street and Marine Parade, Belize City, Belize.

Lepanto Financial Advisers Limited is the holding company of Ultimate Pinnacle Limited. (Address: Fifth Floor, Suite 23, 63/66 Hatton Garden, London, England, EC1N 8LE). All services and products accessible through the site www.upfxtrade.com are provided by Ultimate Pinnacle Limited with the registered address Suite 305, Griffith Corporate Center P.O Box 1510, Beachmont Kingstown St.Vincent & the Grenadines.
Ultimate Pinnacle Limited is a limited liability company established in Belize as an operating subsidiary within the Lepanto Group of companies (collectively “Ultimate Pinnacle”) under Registration No. 173474 and having its registered address at No. 1 Corner of Hutson Street and Marine Parade, Belize City, Belize.

Lepanto Group Pty Ltd is authorised and regulated by the Australian Securities & Investments Commission, ASIC (ACN: 072 424 830)

Ultimate Pinnacle Limited is a company authorised and regulated by the National Futures Association (NFA ID: 0537666)

e-mail: [email protected]